Privacy policy

Effective Date: December 18, 2025

At Smart Home Store USA, we respect your privacy and are committed to protecting the personal data we collect. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit and shop at www.smarthomestoreusa.com.

1. Information We Collect

We collect information to provide a better shopping experience and fulfill your orders.

  • Personal Information: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: We collect payment details during checkout. Note: All payments are processed through secure, SSL-encrypted third-party gateways (such as Shopify Payments). We do not store your full credit card numbers on our servers.

  • Automatic Data: IP address, browser type, device information, and cookies to analyze site traffic and performance.

2. How We Use Your Information

We use your data strictly for business purposes, including:

  • Order Fulfillment: Processing payments, organizing shipping (Economy Shipping, 8-13 days), and providing order updates.

  • Customer Support: Responding to inquiries via email or phone.

  • Marketing: If you opt-in, we may send newsletters regarding new smart home products or store updates.

  • Fraud Prevention: To protect our customers and our store from unauthorized transactions.

3. Data Security (SSL Encryption)

To comply with Google Merchant Center's safety requirements, our website uses Secure Sockets Layer (SSL) technology. This ensures that your personal and payment information is encrypted and protected during transmission from your browser to our servers.

4. Sharing Information with Third Parties

We only share your information with trusted partners necessary to run our store:

  • Shopify: Our e-commerce platform.

  • Payment Processors: To securely handle your transactions.

  • Shipping Carriers: (USPS, UPS, FedEx) To deliver your orders to the United States.

  • Legal Requirements: If required by law to protect our rights or comply with judicial proceedings.

We do not sell, rent, or trade your personal contact information to third parties for their marketing purposes.

5. Cookies and Tracking

We use cookies to remember your preferences and improve your browsing experience. You can choose to disable cookies through your browser settings, though this may limit some website features.

6. Your Rights

Under applicable privacy laws, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your data.

  • Opt-out of marketing communications at any time.

7. Children’s Privacy

Our store is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted here with an updated "Effective Date."

9. Contact Us

If you have questions about your privacy or wish to exercise your data rights, please contact us using the information below. This information matches our official Business Information in Google Merchant Center:

Smart Home Store USA

  • Email: support@smarthomestoreusa.com

  • Phone: +1 (321) 327-9936

  • Address: 300 Hilliard Lane, Merritt Island, Florida 32952, United States

  • Support Hours: Monday–Friday, 9:00 AM – 5:00 PM EST