Terms of service

Terms of Service

Effective Date: March 11, 2025

1. Introduction

Welcome to Smart Home Store USA. These Terms of Service govern your access to and use of our website at www.smarthomestoreusa.com. By using our Services, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return and Refund Policy.

2. Eligibility

By using this site, you represent that you are at least 18 years old. Our services are intended for residents of the United States only.

3. Account Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate and current information at all times.

4. Orders, Pricing, and Payments

  • Pricing: All prices are listed in USD. We reserve the right to change prices without notice.

  • Payments: We accept Visa, MasterCard, PayPal, and Shop Pay. All transactions are processed via secure SSL-encrypted gateways.

  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspected fraud.

5. Shipping and Delivery

  • Domestic Shipping: We ship exclusively within the United States.

  • Timeline: Our standard processing time is 3–5 business days. Estimated transit time is 8–13 business days.

  • Shipping Costs: We offer Free Shipping on all orders sitewide.

  • Risk of Loss: All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

  • Return Window: You have 14 calendar days from the date of delivery to initiate a return.

  • Condition: Items must be in New condition and original packaging.

  • Return Costs: As stated in our Return Policy, the customer is responsible for all return shipping costs, regardless of the reason for the return (including defective items or change of mind).

  • Restocking Fees: There are no restocking fees.

  • Refunds: Approved refunds will be issued to the original payment method within 14 days of inspection.

7. Prohibited Activities

You agree not to use the site for any unlawful purpose, to transmit viruses, or to attempt unauthorized access to our systems.

8. Limitation of Liability

Smart Home Store USA shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the purchase price of the product.

9. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Brevard County, Florida.

10. Changes to Terms

We may update these terms at any time. Updates are effective immediately upon posting.

11. Contact Information

Smart Home Store USA

  • Phone: +1 (321) 327-9936

  • Email: support@smarthomestoreusa.com

  • Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

  • Address: 300 Hilliard Lane, Merritt Island Florida 32952, United States