Billing Terms and Conditions

Billing Terms and Conditions

Effective Date: JUNE/09/2024

1. Introduction
These Billing Terms and Conditions govern the payment obligations and processes between Smart Home Store USA and the customer. By accessing or using our services and by purchasing our products, you agree to be bound by these Terms.

2. Payment Terms
2.1 Pricing
Prices: All prices for products and services are listed in US Dollars and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.
2.2 Payment Methods
We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express, etc.
PayPal
Shop Pay
2.3 Payment Due Date
One-Time Purchases: Payment is due at the time of purchase.
Contact Information: Disputes regarding specific charges should be sent to support@smarthomestoreusa.com and should include the billing receipt and details of the dispute.
Resolution: We will investigate and resolve billing disputes promptly.

3. Refunds and Credits

Policy Reference: Refunds and credits are provided in accordance with our return and refund policy.
Processing Time: All approved refunds will be processed to the original payment method within 14 days.

4. Taxes
Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST) and any other similar charges.
Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

5. Billing Errors
Corrections: If we discover a billing error, we will correct it promptly.
Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.
Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.

6. Payment Security
Data Protection: All payment information is handled securely in compliance with industry standards.
Payment Processor: We use Stripe to process payments and do not store your credit card information on our servers.
SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

7. Changes to Billing Terms
Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.

Notification of Changes: Changes will become effective upon posting the updated Terms on our website at www.smarthomestoreusa.com.
Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

8. Limitation of Liability
No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
Maximum Liability: Our maximum liability for any claim arising under these Terms is limited to the amount paid by you for the services in the six months preceding the event giving rise to the liability.

9. Governing Law
Jurisdiction: These Terms are governed by the laws of the United States, without regard to its conflict of law principles.
Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Brevard County, FL.

10. Contact Information
For any questions or concerns regarding billing, please contact us:
Company Name: Smart Home Store USA
Email: support@smarthomestoreusa.com
Phone: +1 (321) 327-9936
Website: www.smarthomestoreusa.com

11. Entire Agreement
These Billing Terms and Conditions, along with our Privacy Policy constitute the entire agreement between you and Smart Home Store USA regarding billing matters and supersede all prior agreements.

Acknowledgment
By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.