Shipping policy
Shipping Policy
Last Updated: April 10, 2026
At Smart Home Store USA, we strive to provide a smooth, transparent, and reliable shipping experience. We offer free shipping on all orders within United States.
Shipping Location
This shipping policy applies to order shipped within the United States
Delivery Time's
- order cutoff time: 5:00 PM (EST), Monday to Friday. Orders placed before 5:00 PM (EST) are processed the same business day. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order Handling time: 1 to 3 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit time : 7 to 10 business days (Monday to Friday).
- Estimated delivery time: 8 to 13 business days.
Currency
- All Prices listed on the smarthomestoreusa Website are in United States Dollar (USD).
Carrier Services
We partner with the following reliable carriers for deliveries within the United States.
Shipping Costs
- Free shipping: All orders within the United States qualify for free shipping. With no minimum order requirement
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking page.
Questions?
Visit our FAQs page at https://smarthomestoreusa.com/pages/faq or contact our customer services
Contact Information
Smart Home Store USA
300 Hilliard Lane, Merritt Island Florida 32952 United State
Phone:+1 (321) 327-9936
Email: support@smarthomestoreusa.com
Support: Monday to Friday : 9:00 AM – 5:00 PM (EST)